At Protohaven we aim to provide a safe and collaborative environment for all members to work on their projects. We encourage responsibility and accountability amongst our members, and we are committed to providing high-quality tools and equipment to help you bring your ideas to life. We trust that all members will show respect for the equipment and for the Protohaven community as a whole.
Sometimes, machines or parts of machines may stop working due to normal wear and tear. If you encounter a problem while using a machine, you are responsible for informing the shop tech on duty and filing a tool report using the QR code on the machine or going to https://protohaven.org/tools right away! This link can also be found in your NeonOne Dashboard.
This policy applies to all damage that may occur to the equipment or facilities at Protohaven. The staff members of Protohaven have the authority to assess the extent and cause of the damage and determine the appropriate course of action.
However, some machines may break down due to improper use. Anyone found responsible for equipment damage will be billed for the cost of repairs. This includes any unintended accidents caused by neglect, misuse, or lack of experience.
If a member causes damage which makes the item unusable, the member must report it immediately by informing the shop tech AND by filing a tool report using the QR code on the machine or going to https://protohaven.org/tools.
Failure to report will incur additional charges. See “How charges are calculated” below.
The staff will calculate the cost of repairs based on the current market value of the equipment and the availability of parts and labor.
The repair cost is a sum of the following:
Damages caused during a course offered by Protohaven will be assessed by staff on a case by case basis.
In the case of replacing a blade and cartridge on the table saw that was duly reported by the member, the charge would be calculated like so:
For a total of $175.
Commonly damaged items include, but not limited to:
By joining Protohaven as a member and using the equipment owned by Protohaven, members acknowledge their commitment to respecting the equipment and holding themselves accountable to any damage caused.
Thank you for being a responsible member of our community!