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--- policies:damage [2023/09/21 20:48] – smartin015
+++ policies:damage [2023/11/22 14:10] (current) – smartin015
@@ Line 1: / Line 1: @@
-====== Protohaven Equipment Damage Policy ======
+====== Equipment Damage Policy ======
-At Protohaven we aim to provide a safe and collaborative environment for all members to work on their projects.  We encourage a sense of responsibility and accountability amongst our members. We are committed to providing high-quality tools and equipment to help you bring your ideas to life, and we trust that all members will show respect not only for the equipment but for the Protohaven community as a whole.
+===== Overview =====
-Sometimes, machines or parts of machines may stop working due to normal wear and tear. If you encounter a problem while using a machine, you are responsible for informing the shop tech on duty and filing a tool report using the QR code on the machine or going to https://protohaven.org/tools right away! This link can also be found in your NeonOne Dashboard.
+At Protohaven we aim to provide a safe and collaborative environment for all members to work on their projects.  We encourage responsibility and accountability amongst our members, and we are committed to providing high-quality tools and equipment to help you bring your ideas to life. We trust that all members will show respect for the equipment and for the Protohaven community as a whole.
-However, some machines may break down due to improper use, so we have implemented a “break it, buy it” policy:
+Sometimes, machines or parts of machines may stop working due to normal wear and tear. If you encounter a problem while using a machine, **you are responsible for informing the shop tech on duty and filing a tool report** using the QR code on the machine or going to https://protohaven.org/tools right away! This link can also be found in your NeonOne Dashboard.
-Anyone found to be responsible for equipment damage will be obligated to reimburse the costs of repairs. This includes any unintended accidents caused by neglect, misuse, or lack of experience.
+===== Scope =====
-If a member causes damage which makes the item unsafe to use, the member is responsible to report it immediately by informing the shop tech and by filing a tool report using the QR code on the machine or going to [[https://protohaven.org/tools]].
-Any member who causes damage to a machine and it is found that they do not possess the required clearance for the machine will have their membership revoked.
+**This policy applies to all damage** that may occur to the equipment or facilities at Protohaven. The staff members of Protohaven have the authority to assess the extent and cause of the damage and determine the appropriate course of action.
-Members who repeatedly cause damage to equipment may be temporarily or permanently suspended from accessing Protohaven or specific equipment areas of which they have caused damage, per the discretion of Protohaven staff.
+===== Reporting self-caused damage =====
-Any member who refuses to pay for damages they caused will be held responsible by Protohaven staff, and may result in legal actions to recover the full cost of the damage.
-This policy applies to any damage that may occur to the equipment at Protohaven. The staff members of Protohaven have the authority to assess the extent and cause of the damage and determine the appropriate course of action. This may include requiring the user to pay for the cost of repairs or replacement of the damaged equipment. The staff will calculate the cost of repairs based on the current market value of the equipment and the availability of parts and labor.
+However, some machines may break down due to improper use. **Anyone found responsible for equipment damage will be billed for the cost of repairs.** This includes any unintended accidents caused by neglect, misuse, or lack of experience.
+If a member causes damage which makes the item unusable, **the member must report it immediately by informing the shop tech AND by filing a tool report** using the QR code on the machine or going to [[https://protohaven.org/tools]].
+**Failure to report will incur additional charges**. See "How charges are calculated" below.
+===== Restricted use, repeat violation, and policy refusal =====
+  * Any member who causes damage to a machine and it is found that they do not possess the required clearance for the machine will have their membership revoked.
+  * Members who repeatedly cause damage to equipment may be temporarily or permanently suspended from accessing Protohaven or specific equipment areas of which they have caused damage, per the discretion of Protohaven staff.
+  * Any member who refuses to pay for damages they caused will be held responsible by Protohaven staff. This may result in legal action to recover the full cost of the damage.
+The staff will calculate the cost of repairs based on the current market value of the equipment and the availability of parts and labor.
+===== How charges are calculated =====
+The repair cost is a sum of the following:
+  - The **cost of parts** needed to bring the equipment back to proper working order. For example, this could be the cost of a new table saw blade and SawStop cartridge if the brake fires on improper material and destroys a blade owned by Protohaven.
+  - The **cost of labor** to make the repair. This is **$30/hour if the damage is reported, or $100 if it is not reported, with a minimum of 1 hour charged**. Damage that takes considerable repair time will cost more even if the parts cost is negligible.
+Damages caused during a course offered by Protohaven will be assessed by staff on a case by case basis.
+==== Example ====
+In the case of replacing a blade and cartridge on the table saw that was duly reported by the member, the charge would be calculated like so:
+  * $50 for a new blade
+  * $95 for a new brake cartridge
+  * $30 for 1 hour of labor
+For a total of $175.
+===== Commonly damaged items =====
 Commonly damaged items include, but not limited to:
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     * CNC Embroidery Needle: ________
-Damages caused during a course offered by Protohaven will be assessed by staff on a case by case basis.
+==== Closing ====
 By joining Protohaven as a member and using the equipment owned by Protohaven, members acknowledge their commitment to respecting the equipment and holding themselves accountable to any damage caused.
-At Protohaven, we encourage a sense of responsibility and accountability amongst our members. We are committed to providing high-quality tools and equipment to help you bring your ideas to life, and we trust that all members will show respect not only for the equipment but for the Protohaven community as a whole.
+Thank you for being a responsible member of our community!