User Tools

Site Tools


policies:procedure

Differences

This shows you the differences between two versions of the page.

Link to this comparison view

Both sides previous revisionPrevious revision
Next revision
Previous revision
policies:procedure [2024/02/01 16:25] – [Penalties] smartin015policies:procedure [2024/02/01 16:26] (current) – [Equipment Damage] smartin015
Line 7: Line 7:
 ===== Remediation ===== ===== Remediation =====
  
-  * When an individual is discovered to be violating a policy while they are still in the shop, one of the board or staff will notify them and offer a path to resolution, e.g: +When an individual is discovered to be violating a policy while they are still in the shop, one of the board or staff will notify them and offer a path to resolution, e.g: 
-      * if working on a prohibited project, suggest changing the design or removing the project from the premises +    * if working on a prohibited project, suggest changing the design or removing the project from the premises 
-      * if causing a noise disturbance, offer them some headphones or ask them to turn off the noise +    * if causing a noise disturbance, offer them some headphones or ask them to turn off the noise 
-  For violations not relating to storage and equipment damage:  + 
-      * If the issue is not resolved or if it recurs within 3 days, they are asked to leave for the day and the violation is recorded on their account. Penalty steps (as below) are followed as needed. +For violations not relating to storage and equipment damage:  
-  Refer to the specific sections below for violations relating to storage and equipment damage.+    * If the issue is not resolved or if it recurs within 3 days, they are asked to leave for the day and the violation is recorded on their account. Penalty steps (as below) are followed as needed. 
 +  
 +Refer to the specific sections below for violations relating to storage and equipment damage.
  
 ===== Penalties ===== ===== Penalties =====
Line 50: Line 52:
 ==== Storage Violation ==== ==== Storage Violation ====
  
-When improperly stored objects are found, a report is filed and a "paid storage required" tag posted at the location. The report includes: +When improperly stored objects are found, a report is filed and a "paid storage required" tag posted at the location.  
-    * a picture of the violation + 
-    * a description of the violation +The report includes: 
-    * what the violation will be charged as +  * a picture of the violation 
-* Automation posts this event to a new #storage channel to notify members +  * a description of the violation 
-* If a particular member is suspected, staff will attempt to reach out to the contact info they have on file to notify them of the storage issue directly. +  * what the violation will be charged as 
-* Daily summaries are posted to #storage of active storage violations and their accrued cost + 
-* If the member reclaims their storage by paying the fee, the violation is closed and a record of the violation is stored in that user's Neon account. +This report kicks off the following process: 
-* If nobody claims the violation after ~2 weeks, the objects are declared property of Protohaven and removed from the area.+  * Automation posts this event to a new #storage channel to notify members. 
 +  * If a particular member is suspected, staff will attempt to reach out to the contact info they have on file to notify them of the storage issue directly. 
 +  * Daily summaries are posted to #storage of active storage violations and their accrued cost 
 +  * If the member reclaims their storage by paying the fee, the violation is closed and a record of the violation is stored in that user's Neon account. 
 +  * If nobody claims the violation after ~2 weeks, the objects are declared property of Protohaven and removed from the area.
  
 Note that this process does not incur back fees for storage which was found to already be in violation for a period of time - the fee "timer" starts upon first report. Note that this process does not incur back fees for storage which was found to already be in violation for a period of time - the fee "timer" starts upon first report.
Line 64: Line 70:
 ==== Equipment Damage ==== ==== Equipment Damage ====
  
-When equipment damage is discovered, a tool report is filed (ideally with a picture).  +When equipment damage is discovered, a tool report is filed (ideally with a picture).  
-* Automation posts this tool report to #maintenance + 
-* Video log is reviewed if needed, and a suspect is found. Fees and/or suspension are applied to this user per the general flow above. A record of the violation is stored in that user's Neon account. +The report kicks off the following process: 
 + 
 +  * Automation posts this tool report to #maintenance 
 +  * Video log is reviewed if needed, and a suspect is found. Fees and/or suspension are applied to this user per the general flow above.  
 +  * A record of the violation is stored in that user's Neon account. 
policies/procedure.1706804707.txt.gz · Last modified: 2024/02/01 16:25 by smartin015