policies:procedure
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policies:procedure [2024/02/01 16:25] – [Penalties] smartin015 | policies:procedure [2024/02/01 16:26] (current) – [Equipment Damage] smartin015 | ||
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===== Remediation ===== | ===== Remediation ===== | ||
- | * When an individual is discovered to be violating a policy while they are still in the shop, one of the board or staff will notify them and offer a path to resolution, e.g: | + | When an individual is discovered to be violating a policy while they are still in the shop, one of the board or staff will notify them and offer a path to resolution, e.g: |
- | * if working on a prohibited project, suggest changing the design or removing the project from the premises | + | * if working on a prohibited project, suggest changing the design or removing the project from the premises |
- | * if causing a noise disturbance, | + | * if causing a noise disturbance, |
- | | + | |
- | * If the issue is not resolved or if it recurs within 3 days, they are asked to leave for the day and the violation is recorded on their account. Penalty steps (as below) are followed as needed. | + | For violations not relating to storage and equipment damage: |
- | | + | * If the issue is not resolved or if it recurs within 3 days, they are asked to leave for the day and the violation is recorded on their account. Penalty steps (as below) are followed as needed. |
+ | |||
+ | Refer to the specific sections below for violations relating to storage and equipment damage. | ||
===== Penalties ===== | ===== Penalties ===== | ||
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==== Storage Violation ==== | ==== Storage Violation ==== | ||
- | * When improperly stored objects are found, a report is filed and a "paid storage required" | + | When improperly stored objects are found, a report is filed and a "paid storage required" |
- | * a picture of the violation | + | |
- | * a description of the violation | + | The report includes: |
- | * what the violation will be charged as | + | * a picture of the violation |
- | * Automation posts this event to a new #storage channel to notify members | + | * a description of the violation |
- | * If a particular member is suspected, staff will attempt to reach out to the contact info they have on file to notify them of the storage issue directly. | + | * what the violation will be charged as |
- | * Daily summaries are posted to #storage of active storage violations and their accrued cost | + | |
- | * If the member reclaims their storage by paying the fee, the violation is closed and a record of the violation is stored in that user's Neon account. | + | This report kicks off the following process: |
- | * If nobody claims the violation after ~2 weeks, the objects are declared property of Protohaven and removed from the area. | + | |
+ | * If a particular member is suspected, staff will attempt to reach out to the contact info they have on file to notify them of the storage issue directly. | ||
+ | * Daily summaries are posted to #storage of active storage violations and their accrued cost | ||
+ | * If the member reclaims their storage by paying the fee, the violation is closed and a record of the violation is stored in that user's Neon account. | ||
+ | * If nobody claims the violation after ~2 weeks, the objects are declared property of Protohaven and removed from the area. | ||
Note that this process does not incur back fees for storage which was found to already be in violation for a period of time - the fee " | Note that this process does not incur back fees for storage which was found to already be in violation for a period of time - the fee " | ||
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==== Equipment Damage ==== | ==== Equipment Damage ==== | ||
- | * When equipment damage is discovered, a tool report is filed (ideally with a picture). | + | When equipment damage is discovered, a tool report is filed (ideally with a picture). |
- | * Automation posts this tool report to # | + | |
- | * Video log is reviewed if needed, and a suspect is found. Fees and/or suspension are applied to this user per the general flow above. A record of the violation is stored in that user's Neon account. | + | The report kicks off the following process: |
+ | |||
+ | | ||
+ | * Video log is reviewed if needed, and a suspect is found. Fees and/or suspension are applied to this user per the general flow above. | ||
+ | * A record of the violation is stored in that user's Neon account. |
policies/procedure.1706804707.txt.gz · Last modified: 2024/02/01 16:25 by smartin015