====== Shop Tech Leads ======

This page is intended for new and current Shop Leads to understand what the Leads are supposed to be doing, and how.

===== Purpose =====

The Leads are individuals who have a great amount of skill and experience in at least two major areas of Protohaven and have also demonstrated excellence in teaching, leadership skills, and a commitment to the success of Protohaven (and the Shop Tech program, specifically). 

Leads work closely with other staff and admin to accomplish the following:

  * Handling/resolving tech applications, interviews
  * Being a point of resolution for disputes and other things techs don't feel comfortable addressing
  * Being available (in shop or discord) to facilitate discussion and decision making
  * Mentoring techs & teaching them maintenance/troubleshooting
  * Ensuring shifts are well-staffed and that the shop runs with oversight
  * Convening the techs for fun events & orientations
  * Getting techs involved in larger, well-defined projects
  * Proactively fill gaps in knowledge of techs and other leads
===== Duties =====

In order of importance:

  - Determine the order of importance of this list.
  - Unblock techs on the tasks they need to perform to keep tools running smoothly. This includes education and onboarding.
  - Review the Asana tool reports, closing any that are unactionable and updating any that are languishing.
  - Offboard techs that exit the program

===== Tech Onboarding =====

When a tech comes aboard, they need the following:

  * Shop tech status & an account in NeonOne
  * Addition to the "techs" group in the Wiki (requires them to login to Neon)
  * Grant August lock access (via August app)
  * Discord membership with the #Members and #Techs roles
  * Access to the workshop@protohaven.org password
  * Access to the relevant Asana projects (Shop & Maintenance Tasks, Purchase Requests) via addition to the Shop team in Asana.  
  * Filled out profile info for the [[https://protohaven.org/team|Team webpage]] - send them to [[https://protohaven.org/mugshot|protohaven.org/mugshot]] to fill it out.

===== Tech Offboarding =====

Periodically audit the above systems to ensure techs that have exited the program no longer have permissions.

  * Remove or retire the tech from each of the places above.

===== New Lead Onboarding =====

When a new lead comes onboard:

  * Admin status in Asana
  * A name@protohaven.org user (via admin.google.com)
  * Membership in the Protohaven organization in Bitwarden, in the Tech Lead group.
  * Granted the TechLeads role in Discord (i.e. access to #tech-leads Discord channel)